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The Information Centre for Occupational Hearing Conservation

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Support Statements
“The UK government, through the Secretary of State at the Department of Trade and Industry, has recognised the importance of the CCMA's Acoustic Safety Programme to call centres in this rapidly expanding sector of UK economy. DTI recognises the move to encourage the call centre industry to put in place measures to control acoustic shock, but acknowledges the ongoing considerations of the HSE of the impact on call centre staff.”
Stephen Rhodes, Department of Business Relations, dti

“The TUC are committed to the health, safety and protection of the estimated 1 million call centre operatives in the UK providing an important service to the UK economy. The Acoustic Safety Programme goes some way towards providing a solution to the continuing proven risks associated with acoustic shock and its cost to industry, and the TUC fully supports these aims and their application in the workplace.”
Hugh Robertson, Policy Officer, Trades Union Congress

"The CWU fully supports the Acoustic Safety Programme and its objectives in providing a good method of sharing experiences and creating awareness to reduce this hazard in the call centre workplace."
Dave Joyce, National Health & Safety Officer, Commercial Workers Union

"The European Confederation of Contact Centre Organisations fully supports the Acoustic Safety Programme in its objective to help both UK and European Industry to protect its employees from the proven damage caused by Acoustic Shock and Noise Interference in the workplace. We strongly recommend that delegates utilize the knowledge, training and support offered by the programme, which is presented by CCMA, the UK’s sole representative body in ECCCO."
Eric Dadian, President, European Confederation of Contact Centre Organisations

"Simpson Millar is delighted to have been selected to provide legal services to the Acoustic Safety Programme Having successfully acted for victims of acoustic shock we see our relationship with the Acoustic Safety Programme very much as working in Partnership and as such look forward to assisting not just with the provision of Legal Advice but also in helping to promote the benefits of membership and support the programme generally in the delivery of its stated objectives"
Adrian Fawden,Partner, Simpson Millar Solicitors

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